Professional Services

Enabling you to implement your AuditMatic system smoothly and realize rapid ROI is the main goal of our project implementation team and our network of implementation partners. To ensure that you get the most out of your AuditMatic application, we can work with you to model your business processes within AuditMatic to best meet your business goals.

Professional Services include remote or on-site assistance in the configuration and rollout of your AuditMatic system, training and custom documentation.

Your AuditMatic representative can work with you to define a winning rollout strategy.

Customer Support

FAS understands that world-class support is vital to helping our customers met their business needs .Our customer support, engineering and quality assurance departments work together closely, so that our support personnel are always well informed of new product functionality and that any customer issues can be quickly resolved.

For those customers who shoes to have us host your AuditMatic application at our world-class data center, all maintenance, version upgrades, and data back-ups are also included free of charge. For premise installation customers, we offer 60 days of free support when they purchase AuditMatic solution.

For those customers who opt for ongoing technical support and software upgrades, FAS provides regular product updates and knowledgeable technical support staff to keep your AuditMatic system up-to-date and operating smoothly.